For selected niche perfumeries in Paris
Your customers experience exceptional care in consultation and selection. That care should not end at the door.
DONUM is a curated multisensory gesture for niche perfumeries – designed to carry the care of your house beyond the encounter and into your customers' daily lives.
A lasting reminder of the care they experienced, long after leaving the boutique.
The Context
Conventional tokens lose their impact when your customers have seen everything.
In niche perfumery, loyalty is rarely strengthened by one more gift. What matters is relevance, discretion and the sense that the relationship continues beyond the encounter.
A meaningful gesture creates presence, not noise – carrying the experience of your house beyond the encounter.
Designed for
Designed for houses that place composition, origin and sensory precision at the center.
- Directeur Général & Boutique Manager
- Store Manager & Directeur Commercial
- Directrice Marketing & Communication
- Returning-customer cultivation, partnership relationships and curated customer experiences
What DONUM is
Not a gift. A curated gesture from your house – designed as a ritual.
At its sensory core is ARGANERO: a precise culinary finishing ritual, brought to life through a refined object, a story of origin and a considered moment of handover. It is conceived not as a one-time farewell gift, but as an experience that can renew the memory of the encounter with every use.
Each edition brings together a tangible object, refined presentation, a story of origin, a sensory ritual and a thoughtfully designed handover – tailored to the character of your house where appropriate.
Impact beyond the encounter
A gesture designed to return
Most farewell gifts create a single moment. DONUM is designed to create many.
- A tangible object that remains in your customers' homes.
- A sensory ritual that reconnects customers with the memory of the encounter.
- Repeated moments of use that keep your house present long after the consultation.
The goal is not attention. The goal is presence – a quiet, recurring moment that brings the memory of the encounter back into your customers' daily lives.
Guest moments
Moments when a considered gesture can mean more than another gift.
Farewell & post-encounter
A considered gesture as selected customers leave the boutique – designed to remain present long after the encounter.
Returning customers & recognition
Recognize returning customers with a distinctive gesture that reflects the value of the relationship.
After personal consultation
A considered gesture following an intensive consultation or tasting – when the encounter should continue beyond the moment of sale.
Collaboration partners throughout the year
Suppliers, partners and key individuals – relationships that sustain the house and extend beyond a transaction.
Private tastings & invitations
A discreet gesture for curated tastings and private invitations – without overt branding.
Anniversaries & special occasions
A considered gesture for staff, long-standing partners or special moments in the house – when timing and care matter.
Process
Five steps. Discreet. Precise.
With minimal operational effort.
-
01Define objective and relationship
Together we define the purpose of the gesture, the desired emotional outcome, the recipient profile and first personalization ideas.
-
02Brand and occasion analysis
We analyse your house, your culture, your customers, the occasion and the existing relationship. Every solution starts with context.
-
03Develop the relationship concept
Several strategic directions are explored before the strongest is selected – across product, packaging, presentation and storytelling.
-
04Production and realization
After written approval, DONUM produces every element according to the agreed concept. Regular updates keep the status transparent.
-
05Relationship growth
After delivery we review customer reactions, your feedback and future opportunities. The project ends, the relationship continues.
01Define objective and relationship
Together we define the purpose of the gesture, the desired emotional outcome, the recipient profile and first personalization ideas.
Origin
Crafted in the Austrian Alps.
Each edition is developed and crafted in Austria with meticulous attention to detail.
FAQ
Frequently asked questions
The timeline depends on the selected edition, quantity and level of personalization. With limited personalization, an initial delivery may be possible from approximately four weeks; highly customized projects can require several months. We confirm the final timeline after the initial consultation.
Minimum quantities depend on the selected edition and level of personalization. We define a suitable scope around the occasion and the number of customers you wish to include.
DONUM is designed to integrate discreetly into existing routines. We define storage, responsibility and handover together so that the additional effort for your team remains minimal.
Every edition is designed to feel like a considered gesture from your house, not a marketing item. Restraint in branding is built into the concept.
Personalization can range from subtle integration of your house's identity to individually developed editions. The appropriate scope depends on the occasion, customer circle and timeline.
DONUM is neither product placement nor a marketing tool. It is a curated experience designed to extend the memory of the encounter into the customer's daily life through a recurring sensory ritual.
Private consultation
Extend the customer relationship beyond the consultation
Explore how DONUM can be integrated into selected customer experiences – from farewells for returning customers and private tastings to partnership recognition and special occasions.
Request a private consultation
Confidential. No obligation.